Providence strives to create change and improve patient outcome by acknowledging issues and coming up with strategies to create changes. Providence is open with their plans of improvement and posts their improvement plans on their website. Improvement plans are created for each facility because each facility has their own weaknesses and strengths that must be acknowledged. Improvement plans focus heavily on community resources and collaboration with others to help provide best care for patients.
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#2- Min Ji -Describe the organization’s overall readiness to improve care outcomes based on your findings.
Providence Hospital Mission (Mission Viejo and Laguna Beach) are the 2 Mission organizations closest to me so I chose these facilities to focus on. Improved patient outcome is divided into 2 major ways for Providence organization. One way of improving patient care outcome is community needs and another is improvements that can be made within the hospitals. This slide focuses on community care and needs being addressed. Providence believes that patient care isn’t only in hospital setting but also outside the hospital as well. That is why in order to improve care, they utilize community hearings identify improvements needed. Providence takes both inputs from listening sessions along with surveys to see where their priorities need to be and offer strategies to create these improvements. The improvement plan has not been posted for the 2024-2026, but for the improvement plan for 2021-2023, improvements included mental health challenges and access to healthcare. Providence’s plans to improve these issues of care included community programs, services that can be offered and low cost resources (2021-2023 community health- providence, n.d.).
#2- Min Ji -Describe the organization’s overall readiness to improve care outcomes based on your findings.
Providence utilizes CORE to analyze and collect data to see where improvements can be made. CORE utilizes data to identify improvements anywhere from management changes to changes in how physical care to patient is given. CORE looks at data more involved with hospital setting, although it also does look at community changes. By utilizing CORE, Providence acknowledges that there is room for improvements and looks to actively make changes for the better.
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Providence Health & Services launched its Mission: Forward strategic plan in 2019, addressing network growth, nurse staffing, resource management, and patient satisfaction. The plan has been adjusted to reflect current issues, challenges, and opportunities in healthcare, ensuring a well-planned approach to healthcare.
Under Don Antonucci’s leadership, the organization has strategically pursued network growth through dynamic partnerships with various groups, including Virta Health, Kaia Health, and Cigna. The organization also uses its integrated system and technology to increase members’ access.
Proper nurse staffing is crucial for better health outcomes and patient satisfaction (Cho et al., 2020). Providence House plans to ensure an adequate number and skilled mix of patient care staff. The organization has added four new staff members to its growing team in 2022-2023.
Resource management is crucial for the distribution of healthcare professionals. The organization is aware of inflation-related issues, such as heating buildings and hiring new staff (Mousa & Othman, 2020). To address these issues, the organization plans to restructure managerial roles and relaunch Silver Lining House as a peer-based program for young single men.
To increase patient satisfaction, the organization plans to use technology integration, such as a patient engagement platform launched within Renton. This platform connects fragmented data sources and point solutions, creating better patient experiences.
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In conclusion, the Mission: The initiative followed by Providence Health & Services is an example of a strategic plan that includes network growth, nurse staffing, resource management, and patient satisfaction. The facility leadership uses mutable
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